overview
Employing staff can present a risk for a business in markets where owners and managers are potentially unfamiliar with the laws, rules and regulations that apply. Often these are not codified in an official piece of legislation but take the form of ‘practice notes’ or ‘guidance’, creating a complex web of compliance requirements that even seasoned professionals struggle to keep track of.
For that reason we’re proud to be able to offer our services as an Employer of Record – we formally employ your employees, but they remain under your control and direction. Our simple standard pricing model means you know exactly what your cost to company will be each month. And you’re protected from any unintended or unknown consequences of employing staff in the event that your business requirements change.
general faqs
Yes! At the Firm level we are regulated by the Institute of Chartered Accountants in England & Wales in the UK and the Dutch Order of Administration & Tax Experts (NOAB) in the Netherlands. Our leadership is also regulated at the individual level by the South African Institute of Chartered Accountants, the South African Institute of Taxation, the Dutch Registered Tax Advisors body, the Dutch Institute for Payroll Professionals and the Chartered Institute of Payroll Professionals in the UK.
As far as possible we work on a fixed fee basis. This is based on a scope of work that we define in conjunction with you at the commencement of an engagement. For ad-hoc work performed outside of that scope we will charge an additional fee, either fixed on a project basis or on an hourly basis, agreed upfront with you.
Unfortunately the fixed fee is not fixed forever. There are three situations that could result in a fee change:
- The actual time spent on the scope of work is significantly different from the expected time spend at commencement of the engagement, for example due to your business growth;
- The scope of work is changed; or
- There are increases in underlying costs, such as software subscriptions which we pay on your behalf or fixed fee deliverables such as tax returns.
Unlike many firms we do not apply a general annual inflationary increase each year! All fee increases are communicated in advance.:
We don’t have a specific rebate or discount scheme for new clients, as each fee is based on a bespoke scope developed for a specific client.
However, we do offer a rebate for clients who choose to pay our invoices using GoCardless, our direct debit order payment option. For these clients, we rebate 1.5% of their GoCardless payments for the previous year in January.
No, we do not work with contracts that require you to commit to a certain period of time. We understand that flexibility is critical for our clients, and if you find yourself in a situation where you wish to change supplier you are free to do so. We simply ask that you provide sufficient notice to us of your intentions in order to allow us to plan as well.
We offer the full range of bookkeeping, accounting, tax and payrolling services, from daily processing up to month, quarter and year-end close. In fact, the only service we don’t offer is auditing!
In addition to the ‘standard’ suite of services you’d expect from an accounting & tax firm, we offer other services as well, such as immigration work, employer of record solutions, accounting & tax manuals, international tax advice and market entry/exit (including financial immigration and emigration).
Have a look at our services page for more information!
Even if you can’t find what you’re looking for specifically, please get in contact with us anyway! If we can’t help you, chances are we know somebody who can and can refer you to them.
Our leadership is based in the Netherlands, along with our Dutch payroll and office management staff. Our Dutch based employees are largely Dutch citizens who speak the language and understand the culture, ensuring that we can advocate appropriately for our clients with relevant authorities and other parties.
Our accounting team is based in South Africa. We have an office in Cape Town, with other staff working remotely from Pretoria, Johannesburg, Durban and more! The accounting team are South African citizens and do not deal with Dutch authorities directly.
As a smaller firm we are able to offer our clients a true ‘single team’ solution. You will be assigned a relationship manager as your main point of contact, along with an accountant who will look after you and your group in its entirety. For Dutch clients, an additional team member in the form of our Dutch payroll team will also be part of your monthly process; again, for all entities covered under your engagement.
We’re Dutch, but not that Dutch! With a team of over 15 employees able to work from anywhere in the world with an internet connection you will always have coverage whatever your needs and whenever they arise – even during the (in)famous Dutch summer exodus to France!
The journey to becoming a client starts with an initial conversation to discuss your needs and current situation. Out of this we develop a scope of work together, following which we will send you a fee quote. Once you accept the quote our onboarding process kicks into gear and we will commence with our standard Know Your Client (KYC) checks, as well as request you to sign an engagement letter and agree to our terms and conditions. You will also be assigned a relationship manager to manage the commencement of the work itself.
To kick this process off contact us now!
We use software called SmartSearch to perform continuous real-time checks on our clients and their directors and Ultimate Beneficial Owners (UBOs). To do this we require you to identify all directors and UBOs and provide us with copies of their passports to retain on file. We will also potentially ask questions to enable us to understand your business and assess whether or not we are able to accept you as a client in terms of our professional regulations. Finally, we ask you to perform a Politically Exposed Person (PEP) self-declaration. However, most of the KYC work happens quietly in the background.
